FAQ

• The Grand...up to 2,500sf.
• The Parlor...up to 500sf.
• The Boutique...up to 400sf.
• The Studio...up to 300sf.

There are a few considerations when choosing your diffuser and where to place it for the best results.

Open spaces with good air movement will give you the greatest scent distribution. Hallways, threshholds, and doorways can all restrict scent movement.

No. Your diffuser is 100% oil based and adding water will cause the unit to malfunction and void any warranty.

If you need to return something, we're here to help.

Please note, the following items are non-returnable and/or non-refundable.

• Any item that has been opened.
• Open fragrance bottles.
• Damaged devices.

There is a 15% restocking fee on ALL items being returned.

Return payment will be issued in the form it was received only AFTER items have been received and reviewed for inspection by our customer service team.

Our scents are created following the guidelines and quality standards set by The International Fragrance Association along with other fragrance organizaions. As long as they are used as directed, our scents are family and pet safe. Please note that you will always want to make sure your diffuser is upright to avoid any potential spill.

Setting up your new diffuser is quick and easy.

While your diffuser should have easy-to-follow instructions in the box, here are few quick steps to get you going.

Step 1: Remove all components from your box.

Step 2 (Grand, Parlor, Studio): Remove the diffuser head and bottle from the unit. Then gently unscrew the bottle from the head.

Step 2 (Boutique): Twist bottom portion of unit to reveal the bottle. Gently unscrew the bottle from the unit.

Step 3: Add scent to the bottle. DO NOT ADD WATER.

Step 4: Screw bottle back to diffuser head or unit.

Step 5: Connect power (Grand, Parlor, Studio) or plug directly into wall outlet (Boutique).

Step 6: Download the Aroma-Link app (Grand, Parlor, Studio) for Apple or Android.

or the Scent Marketing app (Boutique) for Apple or Android.

Step 7: Adjust start/stop times and scent levels to your preference.